London software testing news UK

NHS records risk over computer error that eluded testing

Posted in Mistakes,Software testing by testing in London on May 8, 2007

From Channel 4

Hundreds of inaccurate patient records have been created every day due to a fault on the controversial new NHS computer system, it has been claimed. NHS Connecting for Health, which is overseeing the £12.4 billion upgrade of the patient records system, stressed the fault would have no impact on patient care.

An article in Computer Weekly magazine revealed the problem arose after computer experts installed a software upgrade. A spokesman for NHS Connecting for Health said the problem was expected to be fixed in the next few weeks.

He said: “Although comprehensive testing is undertaken prior to the upgrades taking place, it is not unusual for these kinds of upgrades to identify teething problems in the early stages following implementation.

“We estimate that around 400 duplicate patient records might have been created each day. However, the system is being continually monitored throughout each day and where a duplicate is identified data is being merged to form one single record for each patient.”

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