London software testing news UK


Error During Testing Grounds Airline

Posted in Mistakes,Software testing by testing in London on June 22, 2007

From PC World

An operational error during routine system testing of United Air Lines Inc.’s computer system was the preliminary root cause of a computer failure that forced the airline to cancel and delay U.S. flights yesterday, a United spokeswoman said. The failure was in the computers used to dispatch flights.

Urbanski, a spokeswoman for United, said the airline wouldn’t have a final count of affected flights until the close of business Thursday. She added that United plans to run a close-to-on-time schedule Thursday. However, there may be unrelated delays in the Chicago area this afternoon because of potential thunderstorms, she said.

United said it canceled 24 domestic flights Wednesday because of the computer glitch.

This is the second time this month that a computer malfunction caused significant delays in the U.S. On June 8, one of the two systems used by the U.S. Federal Aviation Administration to manage flight plans failed, causing flight delays and cancellations across the country.

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