London software testing news UK

CMMI and User Acceptance Testing

Posted in Software testing by testing in London on November 24, 2007

 From InformIT

This chapter describes how to communicate successfully, especially during the all-important User Acceptance Testing phase.

Before the technology solution goes live and is available to the users, the project team needs to make sure that all involved parties are on the same page. For this, communication throughout the project is critical.

Tip: Engage the users early and often. There is no substitute for real users.

Steve: All the way through a project, you want to take every opportunity you can to validate with the customer and supplier that you’re on track. But with all the preparation, it still comes down to the successful launch and full deployment of the new capability. Your customer satisfaction, a large chunk of your supplier’s payment, and your professional ego are wrapped up in the pivotal events around going live with your product. It’s like you’ve gone through all the rehearsals, and now it’s time to perform.

Consistently delivering a successful premiere—seamlessly inserting new or enhanced technology solutions into your environment—is not without its perils. For instance, you don’t want your project to be the one in which UAT came to mean “user angry at technology” instead of “user acceptance testing”

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