London software testing news UK

New usability testing lab

Posted in General by testing in London on September 19, 2008

From Market Watch

Open Solutions Inc.(R), a leading provider of software to the financial services industry, has announced the opening of its new Enterprise Usability Lab, a state-of-the-art facility the company will employ to conduct usability tests on existing and new products.

The new lab replicates the environment in which an individual uses a particular product and utilizes Morae(R) software to record all aspects of the individual’s experience while using the product: keystrokes, clickstream, audio and video. Those recordings are then synchronized into a single file and studied to determine, among other things, how simple, convenient and easily mastered the product is by the end-user.

Usability testing can be conducted on existing products and at key points throughout the creation of a new product including: during and after the design process, after it’s been deployed and when it’s deployed in a different cultural environment.

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