London software testing news UK

Citrix declined to participate in VMware testing

Posted in Software testing by testing in London on February 17, 2009


I had serious concerns that the proposed tests did not reflect true customer use cases. For example, the user experience testing was only for a few productivity applications in a LAN environment – that was all that was planned, and it didn’t seem to realistic based on what we’ve seen in real customer environments. Tolly took note of our concerns and asked VMware as the sponsor of the paper whether they would alter their approach. Later we learned that VMware (not surprisingly) had rejected our suggestions and was not open to changing the proposed tests. At that point, it was clear that it made no sense to participate because:

  • The test would not be based on our current product at the time of publication
  • The proposed testing environment did not reflect real world customer requirements
  • Critical elements of a virtual desktop solution were not going to be included in the test, things like application management, service level assurance, diversity in client endpoints, WANs, etc.

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