London software testing news UK


ITIL certification for process compliance

Posted in Software testing by testing in London on June 8, 2009

From Business Wire

In a significant move that will bolster a strong standards-based approach to IT management, BMC Software has been awarded the first “ITIL® Process Compliant” certification and trademark, achieving this important milestone ahead of any of its competitors.

Used by thousands of organisations around the world, ITIL has become the de facto standard for IT best practices. To be awarded the prestigious designation of “ITIL® process compliant,” the BMC Remedy IT Service Management suite successfully completed rigorous testing for ITIL fundamentals in the areas of Incident and Problem Management. This included analysis of software capability, user documentation and process flows to ensure customers receive an ITIL compliance solution “out of the box.”

Testing ITIL

2 Responses to 'ITIL certification for process compliance'

Subscribe to comments with RSS or TrackBack to 'ITIL certification for process compliance'.

  1. Logo Design India said,

    Thanks for giving the updates.ITIL certification will be significant change.

  2. tomman1 said,

    Thank you for the nice article. If you are interested to direct your viewers for ITIL certification please see this blog for ITIL V3 Foundation exam sample Q & A.

    http://itilshare.wordpress.com/

    Tom


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