London software testing news UK

Testing like a user

Posted in Mistakes,Software testing by testing in London on September 14, 2009

From Star Bulletin

Finally, one of the junior members of the testing team was able to re-create the bug. After some observation, it was determined that the problem was caused by double-clicking an icon more than once. It turned out that the testers, being more experienced, never double-clicked multiple times. Obviously, some in the user community were also prone to double-click multiple times, in an impatient bid to get the software running.

The lesson: Test your software in ways that actual users will work with it. This is often accomplished by enlisting actual members of the user community to test the software

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